Frequently Asked Questions - Your Queries Answered

Frequently Asked Questions

Guiding many of the questions you may have before visiting a Physiotherapist...

What conditions do you treat?

At our clinic in Goonhavern, Cornwall, we treat a wide range of musculoskeletal and physical performance‑related issues, including:

Sports injuries — sprains, strains, tendon issues, muscle tears

Back and neck pain — acute or chronic

Post‑surgical rehabilitation — Including but not limited to ACL rehabilitation, shoulder surgery, hip surgery, knee and hip replacements and spinal procedures

Joint pain — knee, hip, shoulder, ankle

Mobility limitations — stiffness, reduced range of motion

Performance for sport optimisation — strength, power, movement efficiency

 

Do I need a GP referral?

No. You can book directly via the website

 

What should I expect at my first appointment?

Your initial session includes:

Comprehensive assessment — injury history, movement analysis, strength testing

Hands‑on treatment — manual therapy, soft‑tissue work, joint mobilisation

Personalised rehab plan — exercises, load management, recovery strategy

Goal setting — whether you want pain relief, return to sport, or performance gains

Please wear comfortable clothing that allows movement.

An Honest Plan - If we can help your issue then we will discuss with you an appropriate treatment plan moving forward, we always give clients choice if they wish to proceed or not.  

 

How long are appointments?

Quick Appointment: 40 minutes

Standard Appointment: 60 minutes

Detailed Appointment: 90 minutes

 

Do you offer sports‑specific physiotherapy?

Yes. We specialise in sports physiotherapy and performance for athletes of all levels: 

from recreational sports to elite competitors. This includes biomechanical analysis, strength programming, and return‑to‑sport planning.

 

What treatments do you provide?

Our treatment options include:

Manual therapy

Soft‑tissue therapy

Joint mobilisation

Acupuncture

Exercise rehabilitation

Strength & conditioning

Injury prevention programming

Performance testing

 

Do you accept insurance?

We can provide evidence of your appointment to provide to your insurance provider but we advise you discuss this with your insurance company before your initial appointment. 

 

What should I bring to my appointment?

Any relevant medical reports or imaging

A list of medications (if applicable)

Comfortable clothing

Thoughts on what you would like to achieve from working with a Physiotherapist 

 

How many sessions will I need?

This depends on you and we are guided by:

Injury severity

Your goals

Your training load

Consistency with exercises

 

What is your cancellation policy?

We require 24 hours’ notice for cancellations or rescheduling. Late cancellations may incur a fee.

 

How do I book an appointment?

You can book via:

Our online booking system

Phone

Email

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